Frequently asked questions
Short answers to what people ask us most.
Services
What does MAS Organization do?
We organize homes and businesses with the MAS Method: declutter, categorize, label and teach.
Which home spaces do you organize?
Closets, kitchen, living room, kids' rooms, home office, documents and garage.
Do you work with businesses?
Yes: offices, retail stores, restaurants and cafés (storage and utensil organization, no kitchen cleaning).
Are you insured?
Yes. MAS is licensed and insured.
Diagnostic visit
How does it work?
You fill out the form, we review your case, call you for 15 minutes and, if needed, hold a video call. Then we schedule the visit.
How long is it and what does it cost?
It lasts one hour and costs USD 100, paid in advance. Your first visit gets 10% off with your coupon.
Is the visit credited toward the service?
No. The visit is charged separately and the service is quoted on its own.
What do I get at the end?
A clear written work plan with the price and possible dates.
Payment and coupon
How do I use my coupon?
Leave your email from the 10% tab and the coupon is applied when you book your visit.
Can the coupon be used more than once?
No. It only applies to your first diagnostic visit.
Are containers included?
No. Containers are sold separately and quoted for your project.
Areas and scheduling
Where do you work?
We are based in Miami and serve all of Florida.
How do I confirm my appointment?
Every request is reviewed and approved. When confirmed, we write to you with the next steps and a WhatsApp contact.
Seasonal
What is the Thanksgiving service?
An express service for the kitchen and living room before you host your family. It is reserved with a 50% non-refundable deposit.
Do you install and remove Christmas decorations?
Yes. It is quoted for your home.
Guides and MAS Academy
Are the guides free?
Yes, the three free guides are sent to your email. Paid digital guides will also be available.
What is MAS Academy?
Our online training in the MAS Method. There is a waiting list for now.
Can't find what you are looking for?
Write to us and we will answer.
info@masorganization.com · Book your diagnostic visit